What we collect
We collect the information you share with us when you create an account, request a booking, complete a visa application, contact support, or subscribe for updates. This can include your name, contact details, payment and billing details, passport or travel document information, and trip preferences.
How we use your information
We use your information to provide bookings and travel support, process payments, coordinate group trips and activities, respond to questions, improve the product, and send important service updates related to your account or trip.
When we share data
We only share the information needed to deliver the service with trusted partners such as payment providers, visa-processing partners, accommodation or activity operators, and core infrastructure vendors. We do not sell your personal information.
Data retention and security
We keep information only for as long as it is needed for service delivery, legal obligations, fraud prevention, and record-keeping. We use reasonable technical and operational safeguards to protect the information stored on our systems.
Your choices
You can request access, correction, or deletion of your personal information, subject to legal or operational requirements. You can also opt out of non-essential marketing communications at any time.
Contact
If you have privacy questions or want to make a data request, please contact the Tripperr team through the support channel provided in the app or website.